Episode 30 Playing "True or False" and uncomfortable conversations

We're going to start with a game of True or False. Next we'll talk about when business owners are uncomfortable and appologetic when their customer needs more than expected. I use an example from this week's brake job on my car. We'll also be doing our weekly action step that relates to this week's content. --- Send in a voice message: https://anchor.fm/creatinggreatgroomingdogs/message