We're going to start with a game of True or False. Next we'll talk about when business owners are uncomfortable and appologetic when their customer needs more than expected. I use an example from this week's brake job on my car. We'll also be doing our weekly action step that relates to this week's content.
The Full Diploma Program is a 9-month deep dive into teaching pets to be good for grooming.
May 2026 Start Date Mon the 4th at 4 PM Eastern Time. Meets every Mon at 4 PM Eastern Time for the full duration of the program.
July 2026 Start Date Mon the 6th at 7 PM Eastern Time. Meets every Mon at 7 PM Eastern Time for the full duration of the program.
September 2026 Start Date Mon the 7th at 2 PM Eastern Time. Meets every Mon at 2 PM Eastern Time for the full duration of the program.
I wrote the 8 hour behavior track for this program! Start whenever you'dlike!
