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Creating Great Grooming Dogs

This is the podcast where dog grooming and dog training meet! Each episode is a Lesson by Chrissy Neumyer Smith. There are over 200 Lessons(over 70 hours) on behavior and cooperative care for grooming. You don’t have to start at the beginning—just jump in, pick a topic, and learn something you can use right away. It’s for groomers, trainers, pet owners, and pet pros who want dogs to be calm, comfortable, and cooperative for grooming and other types of care. New lessons will be added when I feel an urge to go deeper into a topic or when listeners request a topic.

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May 7, 2019

Playing "True or False" and Uncomfortable Conversations Ep30

We're going to start with a game of True or False. Next we'll talk about when business owners are uncomfortable and appologetic when their customer needs more than expected. I use an example from this week's brake job on my car. We'll also be doing our weekly action step that relates to this week's content.