We're going to start with a game of True or False. Next we'll talk about when business owners are uncomfortable and appologetic when their customer needs more than expected. I use an example from this week's brake job on my car. We'll also be doing our weekly action step that relates to this week's content.
The Full Diploma Program is a 9-month deep dive into teaching pets to be good for grooming.
March 2026 Start Date Mon the 9th at Noon Eastern Time. Meets every Mon at Noon Eastern Time for the full duration of the program.
May 2026 Start Date Mon the 4th at 4 PM Eastern Time. Meets every Mon at 4 PM Eastern Time for the full duration of the program.
July 2026 Start Date Mon the 6th at 7 PM Eastern Time. Meets every Mon at 7 PM Eastern Time for the full duration of the program.
September 2026 Start Date Mon the 7th at 2 PM Eastern Time. Meets every Mon at 2 PM Eastern Time for the full duration of the program.
4-hour Certificate course, start anytime.
4-hour Certificate course, start anytime.
