Pet Stylist Episodes

This week we're talking about how to make owners happy. How do we make a living working on dogs with difficulty with grooming? Now, this is very much for the groomers, but this is also for owners to understand where groomers are coming from and for the trainers and for anybody else because our customer service angle in the grooming industry needs to be tweaked and needs to be changed. My example of a Safety Policy. "To provide the highest level of care for your pet, we have a safety policy. If a...