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Master Groomer Behavior Specialist Episodes

183
April 25, 2023

The Customer Service Angle Ep183

This week we're talking about how to make owners happy. How do we make a living working on dogs with difficulty with grooming? Now, this is very much for the groomers, but this is also for owners to understand where groomers are coming from and for the trainers and for anybody else because our customer service angle in the grooming industry needs to be tweaked and needs to be changed. My example of a Safety Policy. "To provide the highest level of care for your pet, we have a safety policy. If...
182
April 14, 2023

Science Based Training Ep182

This week we're talking about science-based training. What does that mean? Why is there a controversy and what do you need to know? You'll get my take on that this week. For more info, go to CreatingGreatGroomingDogs.com For more info on all of my classes etc, go to https://link.content360.io/CreatingGreatGroomingDogs Want to support the show? Buy Me A Coffee! Mentioned in this episode: "Groom S.M.A.R.T." https://www.wholepetnh.com/course-listing/p/hnttrhwcf56ktxk-d283x-dtgr5-hx69t-8899w-8...